Privacy Policy

Effective Date: April 06, 2026

1. Introduction

Welcome to Babysooq. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Babysooq mobile application to browse, buy, or sell used baby clothes. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Information We Collect

We collect information that you voluntarily provide to us when you register on the app, express an interest in obtaining information about us or our products, or otherwise contact us.

Personal Information:

We may collect your name, email address, phone number, delivery address, and billing address.

Payment Data:

We collect data necessary to process your payments if you make purchases, such as your payment instrument number and the security code associated with your payment instrument. All payment data is stored by our payment processors (Local Bank, Stripe).

Transaction Data:

Information about the items you purchase or list for resale, order history, and preferences.

Automatically Collected Information:

We automatically collect certain information when you visit, use, or navigate the app. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, and app usage data.

3. How We Use Your Information

We use personal information collected via our app for a variety of business purposes described below:

  • To facilitate account creation and the logon process.
  • To fulfill and manage your orders, payments, returns, and exchanges of baby clothes.
  • To coordinate shipping and delivery logistics.
  • To respond to user inquiries and offer customer support.
  • To send administrative information, such as updates to our terms, conditions, and policies.
  • To protect our app and prevent fraudulent transactions.

4. How We Share Your Information

We only share information with the following third parties and for the following purposes:

Service Providers:

We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us, such as payment processing, data analysis, email delivery, hosting services, and local shipping/courier services.

Business Transfers:

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Legal Obligations:

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. Children's Privacy

While the Babysooq app is a marketplace for infant and toddler apparel, the platform is intended strictly for use by parents, guardians, and adults. We do not knowingly solicit data from or market to children under the age of 18. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.

7. User Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access and receive a copy of your personal data.
  • The right to request the correction of inaccurate data.
  • The right to request the deletion of your personal data.
  • The right to withdraw consent for data processing.

To exercise these rights, please contact us using the information provided below.

8. Governing Law

This Privacy Policy and your use of the Babysooq app are governed by and construed in accordance with the laws of Jordan, without regard to its conflict of law principles.

9. Contact Us

If you have questions or comments about this policy, or if you would like to update or delete your information, you may contact us at:

BabySooq

Email: [email protected]

Contact Info: +962 79 000 0000

Enter Address Manually: Amman, Jordan